FAQ
1. What countries do you ship to?
We currently ship to the United States, Canada, the United Kingdom, and Australia.
2. Do you offer free shipping?
Yes! We offer free shipping on U.S. orders over $50. For orders below $50, a standard shipping fee of $4.99 applies.
3. How long does shipping take?
Shipping times may vary depending on your location. Estimated delivery times will be shown at checkout. We always aim to deliver your order as quickly as possible.
4. Are your products safe for children?
Yes. Our products are designed with safety in mind and are made from child-friendly materials suitable for everyday use.
5. Do your products come in different colors?
Some of our products are available in multiple color options. Please check the product page for available variations.
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
7. What is your return policy?
If you’re not satisfied with your purchase, please contact us and we’ll be happy to assist you. For full details, please refer to our Refund Policy.
8. How can I contact you?
You can reach us through our Contact page or email us directly at info@mivadokids.com.