💸 REFUND POLICY
At Mivado Kids, customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be processed to your original payment method
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Processing times may vary depending on your payment provider
Non-Returnable Items
Certain items may not be eligible for return, including:
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Used or damaged products not due to our error
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
For any return-related inquiries, contact us at info@mivadokids.com.